Use case
New clinic playbook: stop waiting for walk-ins, secure bookings weekly
New clinics feel the anxiety of empty hours. The fastest win is not “more ads” — it’s a system that converts enquiries into confirmed appointments.
Related guide: Clinic Appointment System Malaysia
The playbook
Week 1 rollout (simple, high impact)
Don’t overbuild. Roll out the minimum system that creates confirmed slots.
Day 1
Set up booking
Add services, doctors, and availability. Publish booking link.
Online booking →Day 3–7
Follow-up & repeat
Use CRM to follow-up: missed appointments, check-ins, reviews, next visit prompts.
What to say on WhatsApp (simple)
“You can book your preferred slot here. Once booked, you’ll get confirmation + reminders automatically.”
Ready to secure your first week of bookings?
Start with booking + reminders. Then tighten follow-ups once you see daily bookings.