Use case
Reduce no-shows: protect your slots with reminders + reschedule links
No-shows are not just “patient attitude”. It’s usually a systems problem: no reminders, no confirmation, and no easy reschedule path.
Related feature: WhatsApp reminders
The fix
A simple 3-part system to reduce no-shows
This works because it reduces forgetting and increases patient commitment.
1) Confirmation
Instant confirmation page + reference number reduces uncertainty.
2) Reminders
Send reminders at T-24h and T-2h. Keep messages short and action-based.
3) Reschedule path
Give patients an easy way to reschedule instead of disappearing.
Recommended reminder timing
- T-24hReminder + confirm/reschedule option
- T-2hShort reminder + arrival note + reschedule link
Protect your schedule this week
Start trial and enable reminders first. That’s usually the fastest measurable improvement.